Leave a request in the form or write to us on WhatsApp or Telegram. We reply through the channel you choose, agree the scope and begin with a trial week.

Do I have to commit long term straight away?

No. You can start with a single request or with the trial week. Ongoing care is a separate format, not a condition of the first conversation.

Where do you operate?

Warsaw is our base. We also work in Kyiv, across Europe and in other countries — through a vetted network of contractors wherever you happen to be.

Who will see my request?

Only authorised people on our side, bound in writing to keep it confidential. A contractor receives strictly what is needed for the specific task, and only once you have approved it. The details are set out in the Privacy Policy.

Which channel will you reply through?

The one you select in the form: phone, SMS, WhatsApp, Telegram or e-mail. If you choose a messenger, we warn you that your data is passed to its operator — including outside the European Economic Area.

Do you work with companies?

Yes. For companies we host guests and delegations, relocate employees and support teams. The scope is agreed individually and settled against a VAT invoice.

Concierge service · Warsaw and Europe

Less worry, more life

A premium service for people who value their time and comfort.

We take over everyday tasks, so you are free from the routine and certain that everything is arranged properly.

Get in touch Message us on WhatsApp

Confidentiality
Vetted contractors
Private and corporate clients

Envelope with an embossed CP monogram on velvet

01Services

We handle every request — from the simplest to the complex and unusual.

We work with a vetted network of contractors in Warsaw, Kyiv, Europe and other countries.

01
Shopping and gifts
From everyday errands to luxury shopping.
02
Household matters
From cleaning to renovation.
03
Car
Servicing, washing, premium car rental.
04
Events and dining
Access to private events, table reservations.
05
Travel
Hotels, flights and transfers booked for you.
06
Health and wellness
Doctor appointments, spa, fitness programmes.

Elizaveta, founder of Concierge Pro — ElizavetaFounder

02Founder

Elizaveta, Concierge Pro

Private and corporate clients

She has worked in the concierge industry for over three years, serving both private and corporate clients. She began her career at Warsaw Concierge Group — the largest concierge company in Poland, serving prime residential complexes and business centres.

In that time she built partner relationships, gathered a team and created a service that combines speed, a high level of personalisation and absolute confidentiality.

Not only private clients trust us, but large companies as well.

Experience: Over three years in the concierge industry
Where it started: Warsaw Concierge Group — the largest concierge company in Poland
Corporate partner: The “FORMULA” transformation programme by Andrei Pivovarov
Coverage: Warsaw, Kyiv, Europe and other countries

03Principles

How we work

Five rules behind every assignment — no exceptions and no asterisks.

01
Personalisation
We adapt to the rhythm of each client’s life.
02
Speed
We act quickly and respond straight away.
03
Confidentiality
Only the people assigned to your request see it. A contractor learns strictly what is necessary.
04
Reliability
We work exclusively with vetted contractors.
05
Transparency
No hidden terms and no surprises.

04Peace of mind

Our clients no longer deal with:

Time and comfort are the things that matter most. With us everything is resolved quickly, properly and without your involvement.

01Searching for reliable contractors
02Waiting and chasing progress
03Endless lists of errands
04Negotiations and logistics

Aleksandr Klymenko

Colourist, entrepreneur, owner of the Klymazone salons and organiser of GArt Forum

05Client voice

What clients say

At first I thought it was simply a service for convenience. Now I cannot imagine life without it.

06Ways to work

Choose the format that suits you

We start with a conversation and a trial week. The scope is agreed before we begin — with no hidden terms.

Format	Who it suits	Billing	Action
00Trial weekWe learn your rhythm and real tasks	For those who want to test the service before committing to ongoing work.	Terms after a callSeven days of support	Start here
01Single requestOne task, one deadline	An urgent matter or a task you would rather not run yourself: renovation, a gift, a transfer.	Quote before we startPer task	Ask for a quote
02Hours packageTasks as they come up	For an irregular but steady flow of errands — you use the hours whenever they are needed.	Monthly packageBilled by the hour	Choose a package
03Ongoing careA personal manager and priority handling	Continuous support from one person on our side who knows your preferences and runs everything.	Fixed monthly feeAgreed period	See the terms
04For companiesGuests, delegations, a benefit for the team	Hosting guests and events, relocating employees, supporting the team.	Scope agreed individuallyVAT invoice	Let us talk

† We do not quote figures upfront: the rate depends on the scope, we agree it before we start and do not change it along the way. The length of the trial week and the contents of packages are confirmed in conversation.

For companies

Not only private clients trust us, but large companies as well. Our corporate partners include the “FORMULA” transformation programme by Andrei Pivovarov.

Discuss a corporate format

07Questions

Before you write

Short answers to the things worth settling before the first conversation.

How do we start?: Leave a request in the form or write to us on WhatsApp or Telegram. We reply through the channel you choose, agree the scope and begin with a trial week.
How much does it cost?: We do not quote figures upfront — the rate depends on the scope. We agree it before we start and do not change it along the way: no hidden terms, no charges after the fact.
Do I have to commit long term straight away?: No. You can start with a single request or with the trial week. Ongoing care is a separate format, not a condition of the first conversation.
Where do you operate?: Warsaw is our base. We also work in Kyiv, across Europe and in other countries — through a vetted network of contractors wherever you happen to be.
Who will see my request?: Only authorised people on our side, bound in writing to keep it confidential. A contractor receives strictly what is needed for the specific task, and only once you have approved it. The details are set out in the Privacy Policy.
Which channel will you reply through?: The one you select in the form: phone, SMS, WhatsApp, Telegram or e-mail. If you choose a messenger, we warn you that your data is passed to its operator — including outside the European Economic Area.
Do you work with companies?: Yes. For companies we host guests and delegations, relocate employees and support teams. The scope is agreed individually and settled against a VAT invoice.

08Contact

Find out more and get a trial week

Write one sentence about what you would like off your mind. We reply through the channel you choose.

Name

Phone or e-mail

One contact is enough — that is where we reply.

What would you like off your mind?

One sentence is perfectly enough.

Information on data processing

The controller of your data is [[FIRMA]], [[ADRES]], NIP [[NIP]].

We process the data from this form in order to answer your enquiry and take steps prior to entering into a contract (art. 6(1)(b) GDPR), and as regards your chosen contact channel — on the basis of your consent (art. 6(1)(a) GDPR).

Providing data is voluntary, but without your name and at least one contact channel we will not be able to reply. You have the right of access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent, as well as the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

We keep the data from your enquiry for [[OKRES_ZAPYTANIA]] and the record of your consent for [[OKRES_DOWODU_ZGODY]]; the detailed periods are set out in section 5 of the Privacy Policy.

Data-related contact: [[EMAIL]].

Full Privacy Policy

01
Request
You leave your name, a contact and one sentence about the task.
02
Conversation
We reply through your chosen channel and agree the scope.
03
Start
We begin with a trial week — with no longer-term commitment.

Prefer to talk right away?+48 792 237 005 · WhatsApp · Telegram

Less worry, more life

We handle every request — from the simplest to the complex and unusual.

Shopping and gifts

Household matters

Car

Events and dining

Travel

Health and wellness

Elizaveta, Concierge Pro

How we work

Personalisation

Speed

Confidentiality

Reliability

Transparency

Our clients no longer deal with:

What clients say

Choose the format that suits you

For companies

Before you write

Find out more and get a trial week

Information on data processing

Request

Conversation

Start